Privacy Policy
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, mailing address, and payment information
- Account Information: Username, password, and account preferences
- Order Information: Purchase history, order details, and shipping information
- Communication Data: Correspondence with our customer service team
2. How We Collect Information
We collect information through various methods:
- When you create an account or make a purchase
- When you subscribe to our newsletter or marketing communications
- When you contact our customer service team
- Automatically through cookies and similar tracking technologies
- From third-party sources, such as social media platforms (if you connect your account)
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send you order confirmations and updates
- Respond to your inquiries and provide customer support
- Send you marketing communications (with your consent)
- Improve our website and services
- Prevent fraud and enhance security
- Comply with legal obligations
- Personalize your shopping experience
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, email service providers)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve website functionality
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights and Choices
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing
- Data portability
- Withdraw consent at any time
- Opt-out of marketing communications
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
9. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information is protected.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our website after such changes constitutes your acceptance of the updated Privacy Policy.
13. Your Consent
By using our website, you consent to our Privacy Policy and agree to its terms.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Through our Contact Us page
- Via email at our customer service email
- By mail at our business address
15. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information.
16. GDPR Rights (EU Residents)
If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We will respond to your requests in accordance with applicable data protection laws.
Last Updated: December 12, 2025